isn’t it chironic · the AI product design portfolio of Theresa Berg

A more human kind of possible.

You’ve landed on my private portfolio: four case studies of conversational and agentic AI, designed and shipped inside a Fortune 500 company as its first AI and agentic designer. It’s about the moments where AI has to earn trust, and what I decided to do about them.

Read on for the short version, or come straight in.

AI proposes. Humans decide. That’s the whole point of view.

I design conversational and agentic AI for enterprises: AI assistants, copilots and agents that act on a person’s behalf. The interesting work isn’t the happy path; it’s the hand-off, the disclosure, the moment a system says “I’m not sure” and gives the choice back. That’s where trust is won or lost, and it’s what these four studies are about.

  • Conversational AI
  • AI Agents
  • Human-in-the-Loop
  • AI Disclosure & Compliance
  • Prototyping with Real Models
  • Design Systems
  • MCP Tooling
  • 0 → 1 Practice Building
18
years in design, from front-end code to brand to product
10+
years building and governing design systems
1st
AI & agentic designer at a Fortune 500, where I founded the practice
40%
to 50% of its product portfolio running the AI assistant I designed, by July 2026
4
case studies inside, all four shipped

Inside, once you’re in

Four case studies, all four shipped.

Three views of the Ecolab Virtual Agent over a blurred product screen: a small chat window, the copilot panel opened beside the page with suggested questions, and a panel offering Support Cases.
SHIPPED

Enterprise AI Assistant, End to End

Enterprise AI assistant · in-chat tools · hand-off to a person

A page from the enterprise reference guide on AI legal disclosure and disclaimer patterns, with real examples and two Ecolab Virtual Agent screens beside it.
SHIPPED

Responsible AI, Written Down

AI disclosure system · human-in-the-loop review

The cover page of the Obliq Virtual Agent design system, with its logo, title and contents list.
SHIPPED

An AI-Native Design Process

A design system generated through MCP, in 60–80 hours

The Ecolab3D Intelligence home page with the Ecolab Virtual Agent open beside it, showing top priority cards and an insight in the panel.
SHIPPED

Agentic AI That Notices First

Agentic loop across a spectrum of roles · autonomy thresholds

Hi, I’m Theresa. About the name.

Chiron was the centaur of Greek myth known for his knowledge of medicine, who carried a wound he couldn’t heal. The name is also a wink: things go in cycles, and morning follows night. This site is built that way on purpose, as you’ll see.

The longer story lives on the About page.

Ready when you are.